Realize that cashiers are people just like you. Eventually, your way up to making a small, unessential purchase - this way you can back out if it becomes too scary. Checking vs. Savings Account: Which Should You Pick? Take it easy and bein Continue Reading Quora User Take it easy and bein Continue Reading Quora User Working the express register. To identify the cause, you may try speaking to a trusty friend or writing your thoughts down in a journal. Sure, during busy times, it can be challenging for cashiers to get all the work done. Since you will not have to spend plenty of money on college, you will also not be at risk of falling for the student loan debt trap. they just want a vending machine on legs, and that I can do! Here are techniques that will help cashiers perform successfully at the point of sale. Worded differently, what are you afraid of? , agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. They may not have 100 bottles of olive oil. Lempert said stores across the country are attempting to curb anxiety through welcoming aesthetics. That helps immensely. I still dream about the pizza. Given the importance of the cashier in retail operations, here are seven strategies to ensure your cashiers successfully deliver an efficient and accurate POS experience. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. Try to remember that cashiers are regular people, like you and me. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. The job centers on receiving payment, making change, processing credit card payments and printing receipts. Working the express register. Cashiers also dont have regular work weeks as most other people do. They may have 10 that are more relevant., While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. If you think it is a fair trade, that you are happy to pay X amount of money for the goods being purchased, then you can hand over the money happily and gratefully. Introversion and shyness (personality characteristics) are not social anxiety (mental distress). From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. As a cashier all we want to do is help you! Grocery store anxiety is on a continuum, he said. If youre looking for the best deals, instead try visiting the cheapest grocery store in America. Dont let the register overwhelm you. First, ask yourself what about the cashier or "check out" experience triggers the sensation or feeling of fear. If you're using thewrong credit or debit card, it could be costing you serious money. Providing the right kind of learning environment not only helps the cashier succeed, it also translates into business success in terms of higher employee morale and better customer service. Packed aisles, noisy carts and decision-making overload which cause pit-in-the-stomach stress on an ordinary grocery trip are now at an all-time high. Someone said being a cashier pays better than waitressing--I have to disagree. Everything in my life is messed up. They are just normal people trying to earn a living. Sure, during Christmas season when many people go shopping, you will have to work a little bit more. Cashiers will be needed in most branches where goods are sold and this means that you will have plenty of choices to choose an employer. Commitment: I'm going to say hello to the cashier when I walk into the store. Consequently, working as a cashier can also make sense for you in case you have to look after your children but still want to make some additional money for your family at the same time. In fact, I show you all pros and cons of being a cashier in the following chapters. I hated when people expected me to be able to figure out their exact change in my head, says Monica Bender, who worked as a cashier in college. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. By working as a cashier, you can avoid all of those issues. Neither mentally nor physically demanding most of the time. Take it easy and bein Continue Reading Quora User Hence, compared to other people who have high social status, make lots of money and therefore almost have freedom of choice of whom they want to date, you may face serious problems in this regard since many people dont want to date a person who is just a cashier. 9 times out of 10 I do ok. Getting a retail job did wonders for my confidence in talking to people. Some store also have cashiers to page other workers open additional registers if you line starts to grow. You can program the memory structure in your brain to see grocery stores as shrug emoji instead of Jaws music. Adopting some key strategies will support your cashiers to execute smooth point-of-sale (POS) transactions. All of these factors combine to make them easy triggers for anxiety. Since so many people can do the job and the barriers to entry are quite low, there is a huge supply of workers who want to make money in this field. Again, do not be afraid to Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. Thus, no job is the same and job descriptions may not completely fit your individual experiences. Answered October 4, 2018 - Assistant Manager (Former Employee) - Bullhead City, AZ. You may even be able to get groceries for free in case the store no longer wants to sell them. In fact, many cashiers think about quitting their jobs due to that and you should make sure that you have a real passion for this career path since you will likely face the same destiny in the long run. Remember that they might be just as anxious as you are. How can I convince myself that my friends don't hate me? Everyone is capable of being afraid and fear stuff but "normal" people just find a way to focus elsewhere and get over it. Its one thing to make conversation, its another thing entirely to be belligerent about the cost of your shopping trip. If there are problem people don't even deal with them, just tell them you'll get the manager and let them deal with it. Most cashiers also dont feel stressed at all. According to the Mayo Clinic, agoraphobia often develops after a person has experienced a panic attack, which typically stems from a biological predisposition paired with generalized and specific learning experiences that teach the individual to perceive the physical symptoms of fear as dangerous, Chapman said. They may try to make an expensive purchase with a stolen credit card. Trust me this works overtime, it worked for me. Also, you only have to interact with them for a short period of time and then you'll probably never see them again. Grocery store anxiety is on a continuum, he said. You wouldnt believe have many customers have tried to haggle over the price of an item. if you flash them a smile or say goodbye when you leave, they might do the same for you and both of you have a nicer day. From my experience as a theme park cashier, I can tell you this; as a minimum wage wage slave, your going to be objectified. Grocery store anxiety is on a severity continuum. Hence, working as a cashier can be great for you in case you are an extroverted person who is not afraid to talk to new people on a continuous basis. Vary the day of the week, whether youre going with or without someone, leaving your phone in the car these are all variables that manage the associated distress, he said. Working the 12 items or less register is a huge pain in the ass. It might help to have your money in your hand before you go to the counter as it may calm your nerves. Know that they are people too. They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. Some store also have cashiers to page other workers open additional registers if you line starts to grow. This reduces pressure for the cashier and avoids inconvenience for the customer as the cashier gets up to speed. While most people are nice, some may even make fun of you. Grocery store anxiety is on a continuum, he said. A general misunderstanding of how the virus spreads doesnt help. Someone said being a cashier pays better than waitressing--I have to disagree. If you think about it it's actually one of the lowest-risk interactions you can have. They aren't there to judge or harass you, they're just trying to help you buy whatever it is you need. So Im aware of the importance and challenges of the retail checkout experience. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. According to Chevese Turner, chief policy and strategy officer at the National Eating Disorders Association, another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. Oversized items. When I got my first customer service job I was scared shitless, after the first few weeks, I messed up quite a few times and looked stupid in front of a few customers but then I never saw them again. You will also not work many extra hours as a cashier. Please note that all the information I provide on this website is to my best knowledge. Having a well-trained cashier makes a big difference to a business even if you possess the best POS system. Click here to read our full review for free and apply in just 2 minutes. Yet, the risk still exists and you should make sure that you are willing to take on this risk before you go for a career as a cashier. There was a bank right next door! This is also an example of a time where its better to break out your credit card than pay cash. Distress in social situations, causing impaired functioning in daily life. Do this until you are more comfortable with purchasing things from a cashier on your own. Dont get into their business, just be friendly. is it rational or irrational? The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. It is possible to treat and overcome. Usually, the register 3. People would make demeaning comments about my intelligence like I was stupid because I was working a register, says Shaw. Ah, we all love to smile! About the experience part: start out at a chain. In turn, you will also not be able to make any long-term commitments as a cashier and also banks will likely not lend you money to buy a home and so on. Sometimes store policy requires us to accept returns that are totally ridiculous, says Winter. However, you will just not work more than 40 hours most of the time and this allows you to spend plenty of leisure on the things you like more apart from work. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. In my opinion, people often make the mistake to choose their profession solely based on how much money they can earn from it instead of doing what makes them really happy. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. Please also note that working conditions and duties greatly vary across countries and also depend on individual circumstances. I was one for a year and it was like I was an NPC from the Pokemon Center. This is particularly tough for those in higher-weight bodies, due to internal and external stigmas and pressures. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. From dealing with irritable, hasty and impatient customers, to sometimes actually having an enlightening conversation with a charismatic person being a cashier is quite an interesting job with many ups and downs. They have made mistakes and gone through things in the past just like you have. Cashiers have a job to do. Updated Aug. 5, 2022 - First published on May 18, 2022. In fact, many cashiers only earn minimum wages and this will often not be enough to cover their bills while financial analysts and many other people who make much more dont have to worry about financial problems much. Whether its a department store, grocery store, or any place else that sells goods with set prices, dont try to negotiate a better deal with the cashier. It is our job to give you the best experience and often we are just as scared as you having to speak to so many people we dont know everyday. While people will often appreciate your work, you will just not be admired the same way as people who work in jobs where they can save lives. Unless its an emergency, phone conversations can wait. Many POS systems will automatically adjust prices based on a sales event or other pricing strategy, but if a customer has a question about the promotion, a reference list allows a cashier to quickly answer the question. Our register literally wouldnt let me ring it up. On one end you have the people who cant wait to go to the grocery store. Being a cashier is a popular job that many people can say they have experience in. what you need to know is that for the most part no one there gives a shit about you and that makes the job bearable. and continue scanning items. what can you get out of approaching a cashier? What should I do to feel hopeful? Dont let the register overwhelm you. Mostly for me everything just falls into a rhythm and the day flys by. Groceries are an essential part of life, but food shopping is no walk in the park for those with anxiety. Once a cashier understands the POS system, store policies and procedures, and what to do in various situations, its time to put the cashier in front of real customers. There to judge or harass you, they 're just trying to earn living. Free in case the store no longer wants to sell them approaching a cashier on own. 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