TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. Iv tried the numbers from you and passport people none work on your site whats going on ? PO. This service provides absolute guarantee and assurance that packages and consignments will reach the recepient for the specified time. It has to go through the door of your address where it can't be got at by anyone from another address. M_Evans The proof of POD is a screen shot on google map in the air (that doesnt proof anything). You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. . They will send you another email about your consignment number, if you didn't receive it it means they didn't post your brp yet. Frequently asked How are prices calculated? They have all been failures leaving me sat at home awaiting them. To try and save you some time, below are a few questions we're often asked about tracking packages. VideoAt the crash site of 'no hope' - BBC reporter in Greece, 1894 shipwreck confirms tale of treacherous lifeboat. National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) If you live in a flat etc and your mail is delivered to a box not a letter flap in your door then TNT will NOT deliver your new passport if you are not in. On the 11th March the customer services person said the consignment will be delivered on Friday 12the March. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. No one is answering any phones. It says: "We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries." Email. TNT support is available 24/7. Tnt passport delivery phone number Manohar International 800 558 5555 TNT Express Contact Number:1 800 558 5555.. Won't use again! Looking for next day collection and delivery on your UK passport? I send an email as well no response. on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. 2 days I have taken off for my delivery and no one came .. Do not get me wrong, in this house always is someone home. TNT-owner FedEx, which distributes new. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Your passport is your ticket to all kinds of applications. The BBC is not responsible for the content of external sites. Nakagoli in #6. Please DM me o, @tonnie_coco @FedExEurope @tonnie_coco @FedExEurope Hi Temi, I am so sorry for any concerns raised, and have replie, @bettyradley @bettyradley Good Morning, Betty, I am sorry for the concerns this has raised. Our long-running passport courier service will make sure to pick up your ID on a day of your choice, and to arrange delivery to you when required. Hopefully, I don't need wait whole day outside. Try to complain with HMPO and hope that theyll eventually manage to deliver your documents safely. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. If its your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks or smth. 5. I have never known such a useless, stupid, unhelpful, antiquated company. At the crash site of 'no hope' - BBC reporter in Greece. Whatever the type of package, we can provide a vehicle that ensures your item is safely collected and delivered to you the same day. All product and company names are trademarks or registered trademarks of their respective holders. on 03/06/2019. Use our Rate Tool to get a quote and estimate transit time for your specific shipment. 28 June they attempted delivery but I was not emailed/called/left a postcard nothing. Just unbelievable, l dont know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. Eddie1982 At 6pm the tracking status showed that at 4:10pm I was not at home. Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. All Rights Reserved. This never happened. I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? TNT Papua New Guinea. This is not a delivery company I would recommend to anyone, written by Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Travel Companies One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. Parcel Delivery Companies. I had a parcel to be delivered Thursday. Finally all the stress about first time spouse visa is done! written by It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Good Morning Yuan Su, I am sorry to hear this, Please DM your details, so that we c, This page will be discontinued soon. We are experienced couriers with expertise in handling some of the most sensitive items for our customers. Theres little to jest about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment nothing at all.. Tripadvisor staff has removed this post because it did not meet Tripadvisor's forum guidelines with regards to off-topic chat. Why have I been stuck on the phone for 25 minutes to talk to someone? My parcel is languishing in the Inverness depot. I have been waiting for these documents for more than 8 months from the Home Office and your dreadful service has caused further aggravation. Thanks Lopand, I tried phone, email and twitter now. What an absolute joke. Post navigation . Tuesday came it showed out for delivery waited all day and nothing came, at about 7.35pm on Tuesday it changed the delivery date to Wednesday, Ltd. - www.radiuslog.com, Blessings Logistics - www.blessingslogistics.com, Air Sea Logistics - www.airsealogistics.com.sg. Fast track appointment Wednesday morning, brand new passport in my hand by 11 am Friday morning, thanks to TNT! C. hristmas holidays could be in jeopardy after the Passport Office 's courier has been slowed down with delays. Copyright 2023 AfterShip. Alternatively, you may use. Welcome to the Digital Spy forums. Pleas, @duartecrosa @duartecrosa I am so sorry for the concerns raised by this, Duarte Cunha Rosa, Please can you DM, so t, @masha_jackson @TNTUKOfficial @masha_jackson @TNTUKOfficial Thank you, Maria, Kind regards, Sam TNT UK, @CyclefitUK @opencycle @TNTUKOfficial @WarksPoliceOCC @FedEx @TNTMediaHub @CyclefitMCR @CyclefitUK @opencycle, @YuanSu13040177 @YuanSu13040177 Hi Yuan Su, I have replied to your DM, Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you, on this. The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. It is certainly NOT a good impression!! Therefore, when you order passports, or arrange passport delivery, it makes sense that you would set up with a courier service offering insurance and protection as standard. Did you have to wait outside your old address or did they deliver to changed address? HMPO sent Passport to me and I was not at home.I have rearranged delivery for Saturday from TNT calendar on booking service and after checikng it again on Saturday I saw date changed to Monday when I will be at work. What a disgrace company. I sent a "URGENT" lette by paying amount og 110USD and it never arrived in time. TNT Express Contact Number: 1 800 558 5555. What Covid rules do holiday destinations have? The tracking system also said they left me a message and awaits me to contact them. He/she was that fast it does not even show anyone at the door. But I don't know if TNT will send me any information before they deliver it? "This has resulted in a significant increase in the items to be delivered through our dedicated HMPO network," it said. Its such a long journey! "We are aware of some additional reported issues from customers related to missed deliveries by our delivery partners, and are working closely with our partners to establish the root of this issue," she added. Attended office, passport was produced . THey said 3-4 days and I'm waiting on 10th day and still no news. Only in the rubbish bin, I have not looked for that message. TNT Depot Locator Guide Find your local depot below Please call customer services on 0800 100 600 to arrange collection from depot. Amanda.Poll Contact TNT UK and get REST API docs. Click here and select PNG Tracking Login Codes from the drop-down menu. Track & Trace Arrange re-delivery of my parcel? Yes, you can choose the size of vehicle you need using our instant quote form here. TNT tracking number rules : . Use this comments section to discuss problems you have had with TNT (UK), or how they have handled your complaints. written by Ron. This website uses cookies to improve your experience while you navigate through the website. her passport failed to arrive on its allotted delivery day and that this happened a number of times . FedEx: Hello, I'm the FedEx Virtual Assistant. Absolutely unprofessional! And did they email you prior? Enter tracking number to track TNT UK shipments and get delivery status online. I had this issue earlier in the year before I discovered how to establish my tracking number. Registered in England. Thanks for all the reply, I got my BRP card today. Lily Waddell. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. Email requests can take between 2 to 3 business days to be handled. The worst delivery service ever. A FedEx spokesperson said: "We fully understand the importance of these shipments to our customers and are taking additional steps to provide timely delivery by adding additional resources to the operations in the UK. I have been waiting since 26th February for my passport. Press question mark to learn the rest of the keyboard shortcuts. Its now 21/10 been over a week and no response, ive rung 0845 682 0187, 0330808 5456, 0844 2727672, 0330 333 6556, 01446 461114 & 01132527528- the last number the customer was very sweet, he too was disappointed in the service Hermes offer but it wasnt his department- hes been in an dated people ringing for answers. Video1894 shipwreck confirms tale of treacherous lifeboat, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. Received message from TNT "passport will be delivered between 8AM to 8PM. Initial complaints should be directed to TNT (UK) directly. Consumers complaining about TNT Express most frequently mention customer service, delivery date and next day problems.TNT Express ranks 229th among Shipping sites. 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