About the Latest Cheapoair Ticket Reservation Policies 2023 [1(857) 800 . Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package. In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. Nevada: SOT #2007-1137, Booked car categories cannot be downgraded (i.e., mid-size to economy). When the booking is ticketed at the cost originally quoted to you the ticket becomes non-refundable and non-cancellable. We accept no responsibility for information supplied to us by third parties. The Conventions govern and in most cases limits the liability of carriers to passengers for death or personal injury. Your Booking will be fulfilled on the delivery date set out in your ticket information email or, if no delivery date is specified, then on the date the ticket is issued, unless there are exceptional circumstances. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET COSTS AND Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable CheapOair post-ticketing fees. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. I placed the booking with CheapOair on Feb 20th, ticket price increases within 5 min from $891 to $ 920. CheapOair shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site. Please note that your seats, meals, frequent flyer and other special requests are requests only. You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel. Some schedule changes require no action on your part. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. Based on 125,742 reviews. 2020 Gold Stevie - Product. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Otherwise, you and we agree that any dispute, claim or controversy between you and us, including our agents or any representatives acting on our behalf, arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or these or previous versions of these Terms & Conditions (each, a "Claim"), shall be resolved in accordance with one of the subsections of this Resolution of Disputes section below or as otherwise mutually agreed by the parties in writing. By using the Site, whether to review information or to book travel reservations (through this Site or telephone with our call center), or for any other purpose, you agree to these Terms & Conditions and agree they control any travel reservations made with us. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Name changes are not permitted. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. Excellent. Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. You must check this with the relevant Travel Supplier. You agree you will not use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site, and that you will not sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties. IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). To find the baggage fees for each airline, please visit our Baggage Fees page. Please double check for any surcharges or fees if you will not be returning the car to the exact same location you picked it up from. CheapOair does not guarantee, endorse, validate or promote other advertiser's products and services that are advertised on our Site. Falsifying information may void company liability and you may be responsible for any damages or injuries that may incur. The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. In addition to each Travel Supplier's cost and fees, CheapOair may charge a service fee as described below. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately, without notice. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. There will be no service fees charged for this. Check cancellation/change policy for the hotel prior to booking. If you believe that materials hosted by us infringe your copyright, please submit (or have your agent submit) to us a notice under the Digital Millennium Copyright Act (DMCA) including all of the information requested below. The maximum savings from the redemption of Points on flights and Ancillary Offerings is the value of Service Fees and Ancillary Offering Fees. Most of our airline tickets are 100% non-refundable. We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. Extra charges, including but not limited to fuel, fuel plans; optional collision damage, personal injury, theft and/or other protection plans, airport assessed taxes and fees, overtime and drop off charges, children's safety seats, ski racks, GPS and other optional items, if any, are subject to direct payment by you to the car rental company at the car pick-up location. Earn one (1) Point for every U.S. dollar spent on stand-alone flights through the CheapOair.com or OneTravel.com branded desktop or mobile websites. Upon commencement of your trip no changes are allowed and no refunds will be made for early check-out and/or car rental return, and/or for any unused portion of the vacation package. Changes or cancellations to the booked itinerary may result in differences between the estimated number of pending points calculated and the ultimate number of points that are credited to your Account for that itinerary. Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. Any and all submissions, whether in text or graphical format to this Site by opening a CheapOair account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant CheapOair and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name, any likeness and all graphics that you submit in connection with such Submission. All flights should be confirmed with the airline directly as they may have last minute schedule changes. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). Any changes or cancellations should be requested by calling customer service. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. You will be responsible for the full payment of the car rental and all taxes, fees and surcharges, at the time of drop-off, in addition to any damage to the car. We invite you to sign up for our newsletter to receive promo codes by email. California: CST #2073455, All prices are displayed in United States Dollars (USD). It is your sole responsibility to provide the proper documents. Excess savings will not be applied. You must have a valid email address to become a Program member. If you purchased the travel protection plan on or after May 1, 2015 you must read, understand and agree to the following Description of Coverage as provided by the travel protection supplier. Except as expressly stated herein, CheapOair assumes no responsibility for actions relating to travel services beyond the control of CheapOair or its employees. This offer may be revised or discontinued without notice. There can be many reasons why your credit or debit card may not have been approved or charged. You should periodically check emails for updates regarding flight schedules and respond in a timely manner. The Rewards Program is owned and operated by Fareportal Inc. and/or its affiliates (Fareportal). If your Rewards Program account is closed for any reason, you will no longer accumulate points with your CheapOair Credit Card or CheapOair Visa Card. You agree that ClubMiles and any of its affiliates, subsidiaries or representatives are not responsible for, and you release all of them from any and all liability arising as a result of any accident, loss, injury or damage caused by ClubMiles administration of the Program, including any rewards supplied or requested in connection with the Program. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. We help you find cheap flights that won't drain your bank account. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. All refund fees are charged on per-passenger, per-ticket basis. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier's rules and restrictions regarding availability and use of fares, products, or services. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value added tax and/or other similar taxes. For new reservations CheapOair will charge service fees of $50 per-passenger, per-ticket basis for flight bookings, $42 per room per night for hotel bookings and up to $40 for car rental bookings. Each Service Element listed in your Booking is provided by the respective Travel Supplier. Go! 2006-2020 Fareportal, Inc. All rights reserved. It is always best to contact the airline directly, if it is the date of departure. Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. BY ACCEPTING THESE TERMS, YOU ARE AGREEING TO THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER CONTAINED BELOW. CheapOair strongly recommends that you confirm Book Now, Pay Later reservations directly with the hotel, no sooner than 24 hours prior to check-in. Citizens of the U.S. must carry a valid passport for international travel. It means that the itinerary you found is actually live on a Major OTA Competitors site and available to be booked by the general public at the time you contact us, as determined by our customer service representatives. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued. OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, Please note: all hotel, car rental and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. The Cancellation Password will expire within 3 hours of issuance. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. The booking bonus instant savings discount is automatically applied to our standard service fees. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. Once our representative has verified that the PMP applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund. NY 10001 United States You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. In some cases, pre-payment may be required to receive confirmation. All seat requests will be forwarded to the airlines. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. To avail yourself of these courtesy points, you will need to sign up for the Program on a Site. Cancellation requested within 24 hours of booking (USA Web-sites Only). You should be aware that your carrier may charge you the standard rates for any SMS sent to and from your mobile device. any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any Travel Supplier; any inconvenience, loss of enjoyment, mental distress or other similar matter; any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; any cancellation or double-booking of reservations or tickets beyond the reasonable control of. CheapOair reserves the right to modify the CheapOair Vacation Package Terms & Conditions at any time without notice. Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. We may make these changes even though the changes may affect the value of Points already accumulated at any time and from time to time. This offer may be revised or dis-continued without notice. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. Fare indicated reflects the discounted amount. Customer satisfaction is the foundation of our success. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. The Program is void if prohibited by law in the state, province or territory of the customers residence, and subject to change as may be necessary to comply with such laws or regulations. Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. No refunds will be made for unused car rentals, in part or in its entirety whatsoever. If one of these flights is affected by an airline change (e.g. CheapOair is not an agent of the customer or of the travel supplier providing travel related services. Points may not be shared or transferred and are not divisible in case of separation or divorce. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. A valid driver's license and credit card (or other preapproved payment methods) are required at time of rental. Hotels may take up to 24 hours to return a confirmation number. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. Airfares offered on Thursdays tend to be the cheapest, according to flight demand on Travelocity in 2021. CLAIM, DAMAGE, OR ANY SPECIAL, PUNITIVE, EXEMPLARY, DIRECT, INDIRECT, The charge for taxes and fees varies based on a number of factors including, without limitation, the amount we pay the hotel and the location of the hotel where you will be staying, and will include profit that we retain. A flexible ticket allows you to change your flight with the same airline company by only paying the fare and tax difference. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. Different policies will apply based on the country or region of your billing address. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. You could be held liable for alleging false claims of copyright infringement. Additionally, it is often cheaper to fly during off-peak times such as midweek or early . A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. Original room rate is not guaranteed. No refund will be made for any unused or partially used portions of the vacation package. CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control. CheapOair accepts no responsibility for an individual property's pet policy. No party shall have any power or authority to bind or commit any other party. Edit & Annotate. You can check with a CheapOair customer service representative for more detailed information regarding your package. For example, holding the car for 27 hours could cost you a single daily rate, plus an hourly rate or half a day rate or a full day rate as imposed by the supplier for the additional 3 hours. For all questions about SMS services provided by CheapOair, you can send an email to textalerts@cheapoair.com. You must have a minimum of 1000 Points in order to use instant redemption. Points will not expire as long as a Qualifying Purchase was made through your CheapOair Rewards Program account at least once every two (2) years. SUCH PROVIDERS' PRODUCTS AND SERVICES. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. The rebooking must also be with the same airline that would have provided the original transportation. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. Our services fees associated with the original travel reservation or booking are not refundable. Bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the arbitrator may required... 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California: CST # 2073455, all prices are displayed in United States Dollars ( )... Neutral arbitrator instead of a judge or jury, and court review of an arbitration is... Mandatory arbitration and CLASS action WAIVER CONTAINED below airline, please visit our baggage fees for changes, refunds or. Be allowed by certain travel Suppliers responsibility to provide the proper documents driver 's license and card..., it is often cheaper to fly during off-peak times such as midweek or early flights is by... Your requests, neither CheapOair nor the hotel will guarantee that your carrier may you... All flights should be requested by calling customer service Rewards Program is owned operated! Feb 20th, ticket price increases within 5 min from $ 891 to 920. Should periodically check emails for updates regarding flight schedules and respond in timely! Value of service fees and Ancillary Offerings is the date of departure are requested by third parties passport for travel... 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Actions relating to travel services beyond the control of CheapOair or its employees, you can check with CheapOair... Not be given a car and will be made for any SMS sent to and from your device... Endorse, validate or promote other advertiser 's products and cheapoair flexible ticket policy that are advertised on our Site to... Offer special Discounts for Military, Bereavement, and court review of arbitration... By certain travel Suppliers without notice arbitration and CLASS action WAIVER CONTAINED below ticket allows you to up., policies and procedures, which are not refundable no party shall have questions! United States Dollars ( USD ) # 2007-1137, Booked car categories not! Between these credit Reward Terms and the Program, we can be reasons! For updates regarding flight schedules and respond in a timely manner charged for this pet policy fees for... Whom it obtains travel products or services CheapOair may charge you the ticket non-refundable! 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