If not, lets pretend your phone was stolen at a Walmart, taken right from your shopping cart. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. You can check your case status, see our case processing times , change your address and more right on our website. When, how, and how often to contact your Congressman? However, not all of them want to help you. Its called the Ombudsman. Thanks. A Step-By-Step Guide To Checking Your USCIS Case Status. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. There are certain fixed hours within which you need to call. NVC Case Number or USCIS Receipt Number: (required) This is the person who is going to immigrate to the United States. So far (April 12th, 2021), I have not received my EAD/AP, however my interview is scheduled for May 2021 at the Fort Myers, FL field office. They can answer most of your basic queries and help you out with technical difficulties. After I sent my expedite processing request through my congressman, I called USCIS to ask them to check my request or just get their attention, and the lady straight up said she couldn't do anything. Many people want to come to the United States to work. Immigration into the United States is a lengthy process. Web page addresses and email addresses turn into links automatically. Hello everyone! As it processes your case, it will review your application materials and decide whether to approve, deny, or reject your application. Create an account. Official websites use .gov Track Your Case Close All Open All Online Account Online Tools Get Information Live Assistance In-person Services USCIS Contact Center Tip Sheet Share Feedback with USCIS Close All Open All Last Reviewed/Updated: 12/06/2022 For more information regarding their contact details, please visit USCISs Contact us page. 2023 Fickey Martinez Law Firm. Check out ouronline filing video. However, you should expect this to significantly delay your overall processing time. Deployment does not normally expedite a filing, because a service member still must report for deployment, with or without a spouse or family member. Immigration Officers are processing the filing, conducting the background check, and investigating many aspects of a filing. This is for issues that are related to only USCIS, and they have been very helpful for a few of our cases. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. If you have a multiple agency problem, contact the Congressman. The USCIS Case Status can be found here by inputting your receipt number which is located on the top left section of your receipt notice into the following webpage: https://egov.uscis.gov/casestatus/landing.do. It is basically a two-tier model: At each tier, youll come across an official with a different designation. But to get through, you need to navigate the automated voice assistance system. We cannot reply to other questions sent through this form. If a visa is available and NVC has not yet contacted you, please let us know by using our Public Inquiry Form. If you want to be notified of a response to your comment, please provide your email address. It gives you a simple and personalized way to track your case online. The public comment period began on Jan. 4, 2023, andhas been extended to March 13. The Case Status Online landing page shows other quick reference online tools, such as how to change your address online, how to submit an inquiry about your case (e-Request), case processing times and how to locate a USCIS office. Case Status Online landing page. Was it my local congressman? Do the search on Google or any search engine for USCIS Ombudsman. Like everything She said wasn't any new information I'm so mad at myself for anticipating this call for 5 days thinking it was the breakthrough I needed. Please visithttps://nvc.state.govfor answers to your frequently asked questions, and steps for visa processing. Mods? When USCIS "receives" your case, it has your application and is ready to begin processing it. We are automatically extending through Feb. 5, 2025, current Hong Kong DED-related Employment Authorization Documents (EADs) with a Card Expires date of Feb. 5, 2023, and a Category of A-11. I did not hire the lawyer to file it against USCIS because I do not have enough spare money right now and, with my expedited request being approved, I'm hoping that I will have my EAD on time to not lose my job offer. Service Members security clearance needs the service member to become a US Citizen or the family member to be a lawful permanent resident. Step 1: Open the USCIS Online Case Status Tracker. The Case Status Online landing page shows other quick reference online tools, such as how to change your address online, how to submit an inquiry about your case (e-Request), case processing times and how to locate a USCIS office. Eligible Hong Kong residents include those who have arrived in the United States since Aug. 2021, as well as those who were covered under the initial decision. Secure .gov websites use HTTPS You should take urgent action, generally with the assistance of an immigration attorney, to address the NOID with stronger evidence of your eligibility for the immigration benefit. Once you submit your fees, forms, and supporting documents to NVC, we will review your case to ensure you provided all the documentation required to schedule the immigrant visa interview. Use our self-service tools to learn about eligibility, our filing fees, and to study for and take the English and civics practice test. Official websites use .gov We encourage you to read USCIS privacy act statement, which appears under the check status button, before checking your case status. USCIS makes it convenient by allowing . Below, we break down the things that can and cannot be resolved over the phone. Press 2 to inquire about the priority cutoff date, Press 3 to enter the services section specifically for US citizens, Press 4 to enter the services section meant for LPRs, refugees, asylees, and conditional residents, Press 5 for information related to temporary visitors, Press 6 for information related to employers, Press 8 if youre experiencing technical failures while submitting an electronic application form, Press the hash (#) key for information related to deferred action, Press the star (*) key for information related to provisional unlawful presence waivers, Questions about citizen application processes, Requests regarding citizenship applications, Scheduling or managing in-person interview appointments, Check if there is any processing time already applied to your case, Check for the priority date, if applicable, Have a pen and paper on-hand to take down important notes, Gather any important information needed for the call, such as receipt numbers or alien registration numbers, Block out enough time in your schedule to be on hold and conduct your business with the USCIS agent, Record the date and time of the call before dialing, Write down the name of the USCIS Representative who takes your call, Record any reference numbers provided over the course of the call, In some cases, escalate a call to an immigration officer. Looking for U.S. government information and services? You only have to access USCIS' Case Status Online directly through uscis.gov. Sometimes I barely even wait 2 minutes until an officer picks up my call (I always say "Infopass" to get transferred to a real person and it always works). For starters, every USCIS Filing must be processed by a USCIS Officer. Step 1: Visit the USCIS Case Status Online Tool. That is a common expression for the backlog. It does not matter. Reddit has helped me greatly and I would like to share some things I've learned so far that worked for me to keep building on this awesome community. If you wish to remain on travel.state.gov, click the "cancel" message. This request may be expedited. On behalf of the firm, Rajiv hosts aFree Community Conference Callevery two weeks open to everyone. And this tells me who my representative is right here. If youve got basic queries, the IVR will help you even during the weekends. If over 120 days have passed since your interview, then first call the USCIS hotline at 1 (800) 375-5283 and ask to speak to a supervisor. PURPOSE: The primary purpose for completing is to respond to your request for assistance with an immigration benefit application, petition, and document. It is a very simple process. They cannot personally take calls from every single person. If your application type is not listed in the processing time table on our website, our goal is to make a decision on your application within 6 months of filing. Before you call the USCIS customer service number, its worthwhile to have a good understanding of how the USCIS Contact Center operates. Step 3: Review Your Case Status. Change of Address You must keep your address current with us to ensure you receive all correspondence and benefits from us in a timely manner and avoid possible delays related to your case. ) or https:// means youve safely connected to Citizenship and Immigration Services has issued guidance in the USCIS Policy Manual to update when an immigrant visa number becomes available for the purpose of calculating a noncitizens age in certain situations under the Child Status Protection Act. Show Password One account for all of your USCIS needs. Every section will offer a key that would allow you to connect to a human representative. At least I would. All Rights Reserved. Can I Call USCIS About My Case Status? I called to expedite on Friday the officer was very nice and explained to me exactly how things work , told me when i have my receipts at hand to call them back ! I did not apply for OPT, only straight AOS and my Receipt Date is June 30th, 2020. USCIS has official social media accounts on Facebook and Twitter. U.S. If you are inside the US, you can call USCIS here: 1-800-375-5283. Don't expect them to give you legal help. I believe my congressman asked if I had a lawyer who represented me when I was signing the release forms for them to contact USCIS, so I think you can just add his/her name there, but I believe you should be able to request the expedite as long as you're the petitioner. U.S. 1201-1202. Press 2 - If you can no longer retrieve your receipt number. Press 8 if you want to receive information as per the freedom of information act. This is about contacting your Congressman or Senator, but there is another agency when you have a USCIS-related problem. You can verify your case status online from your home or office, even from your cell phone! And a lot of people have had lot of success in speaking with their Congressmens office. They can also collect information regarding pending and adjudicated cases, or information about in-office appointments. There, actually you can register a case with the Ombudsman office. They are not going to provide you legal consultancy. Get information on eligibility requirements, how to apply, and whether your family members can also apply with you. This is Rajiv S. Khanna for immigration.com, the Law Offices of Rajiv S. Khanna, P.C. If you have any other questions, please visit the USCIS Contact Center. The latest updates for U.S. Embassies and Consulates, including operating status of the Consular Section, can be found athttps://usembassy.gov. Press 5 if you want to arrange a doctor for your immigration medical examination. So, they can answer many more questions related to your case. Nor, can you talk directly with that officer. But don't contact everybody. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. What you will do is, I will show you in a second. USCIS Contact Center Our website gives you several ways to track your case and get answers to your immigration questions. Check out our online filing video. What does a USCIS Receipt Number (MSC, LIN, SRC, EAC, WAC, IOE) Mean? Note: Investigations cannot be rushed. Also, please note that the call menu is regularly updated. Today, I was able to get an officer to request a Tier 2 officer call for me (second USCIS call attempt of the day), and I was told I should be contacted by a Tier 2 within the next 14 business days regarding my case. And phone conversation with a live person is one of them. Calling USCIS is SO frustrating. For example, I am from Virginia so I will select that and click "Go," and it will me who my Senator is. A Step-by-Step Guide to Expediting Your Case With USCIS Step 1: Get Your Receipt Notice Step 2: Call USCIS Step 3: Speak to Tier 1 or Tier 2 Officer Step 4: Make Your Request and Get an Expedite Service Request Number Step 5: Track Expedite Request Step 6: Get an Email To Submit Request Documentation Step 7: Submit Supporting Documentation In Review But the United States Citizenship and Immigration Services, USCIS, does a great job of guiding immigrants through the process. I have my interview scheduled too but I don't have a date yet. The interview normally takes place about three months after your marriage green card is filed with USCIS. myUSCIS provides a personalized account to help you navigate the immigration process. Please enter the name as it appears on his or her passport. If you click here on the "Case Assistance," it tells you how you can get assistance from them. I love your determination! Hope this helps. This post will cover a lot of the common questions surrounding the USCIS Process and Case Statuses. DISCLOSURE: Furnishing this information is voluntary. One or the other. Level One Representatives that complete online requests and provide case status, Level Two Representatives that are immigration officers in the field offices that can provide better explanations to questions, but cannot process your case (as that is the task of another officer somewhere in the nation), (Communication in Writing/mail) When an officer sends a written notice asking for a response to questions/inquiries, (Communication in Person) At an Interview with an Immigration Officer. ROUTINE USES: The information provided may be used by and disclosed to DHS personnel and contractors or other agents who need the information to assist in activities related to your inquiry. The agency offers a toll-free phone number that you need to call to seek assistance. I agree with many things you have mentioned. What Country of Residence and How to Know Yours When on a Visa, How to Check Dropbox Eligibility with the App, Customer Service Representatives (Tier I), Immigration Service Officers (ISOs) (Tier 2), Press 1 for English. These are some of things you need to be aware of. Every time they say no, I cant, Im already hanging up and calling again. Please log intohttps://ceac.state.govfor your most current case status and for a list of any documents you are required to submit. USCIS will send it to the mailing address you listed on your application. One account for all of your USCIS needs.Create an account. That's a good question. Step 2: Enter Your Receipt Number. At the Law Office of Michael J. McCarroll, we have extensive experience handling some of the most difficult immigration cases. I've spoken with multiple lawyers on expediting my case and apart from the typical congressman and calling USCIS options, I learned about this possible lawsuit. An unwarranted expedite request may even delay your filing if it was taken out of line or left on a non-processing officers desk. A filing cannot be expedited (cut in line) unless it is life-and-death or in the governments best interest. USCIS Automated System Here's how to get started with the automated system: Dial the number 1-800-375-5283 Press 1 for English. Let us start with the House of Representative. I got to know when my case was updated this morning. Secure .gov websites use HTTPS I know it sucks to wait on the phone and to have to call USCIS multiple times, but I feel that when you get a nice officer, your tone on the phone and your explanations are much more humane, which makes it easier for them to advocate for you when writing down the details of your request. If you previously filed a case online, you can sign into your account to send questions about your case from your account inbox. You should press the same key if you want to schedule an appointment, or youre seeking disability accommodation. Allowed HTML tags: