I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. The reason is simple: Every class feels like a party! If I take advantage of the ZIN To receive your ZIN discount, please follow these steps: We are so glad to hear that you'd like to join the Zumba Instructor Network! Will the songs and videos I designate as Favorites on ZIN Now appear as a Favorite in the ZIN Play App? I was just on hold for 38 minutes. i would like to state for the record- and for other consumers who I'll undoubtedly make complaints about Zumba's "procedures," that I did in fact telephone them several times (a fact they neglected to include) and it is very difficult to reach an actual person. Membership FAQ > Membership Frequently AskedQuestions > Can my live-in boyfriend/girlfriend be cov. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of the products and services on the Site. WebZumba. Licensed to Teach. This will show all of your local music that is available on the app. In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. Why don't I see my playlist available on the list to import? This service was available with monthly member fee. I've been a ZIN Member since DEC 2021 and I absolutely love teaching Zumba classes. Once we receive the item back we will proceed with the refund. The reason is simple: Every class feels like a party! Please let us know if we can assist any further. We have now been able to reach the member and assist with her request. I had been sent a discount code to use for the purchase but did not remember until after I placed the order. She will no longer be charged for her daughters membership. Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. I purchased a Zumba instructor training module (I don't recall date of purchase but it was sometime in 2021- not really relevant to the complaint). Your education doesn't end after your Zumba Basic 1 training. The laws of Florida, specifically excluding choice or conflict of laws principles, will apply to all disputes relating to or arising from your use of the Site (a Dispute). Come join me, I guarantee you will have a blast! Location. If we select a Submission for use on the Site, it may be displayed for others to see, together with your name and associated Instagram, Twitter, Facebook or Vine (if applicable) profile information (such as your handle and profile picture). Unplug the power cord or adapter for three seconds, and then plug it back in. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Can I access my playlists from the ZIN DJ App content in the new ZIN Play App? The music! I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. Got questions, don't hesitate to drop me a message! Users are solely responsible for compliance with all the laws of their jurisdictions. The account is for my daughter, but comes out of my checking account. Such Submissions may be used on the Site and/or on other Zumba marketing materials, including on the Site, in emails and on social media. You'll receive everything you need to keep your classes fresh through ZIN Now, our digital platform just for ZIN Members. Saturday, April 22, 2023. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. Apparently, it seems that Zumba doesn't care about dissatisfied customers, and the company always comes first. If you have a ZIN song that is greyed out on your ZIN Play app, please let us know by emailing us at. I blocked my card after knowing its a scam. As a ZIN Member, you'll enjoy ongoing support and tools to help you become the best instructor possible. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. What happens if I put my ZIN account on hold? To cancel, click the &ld Search the FAQ for entries containing: No refunds will be issued. We are providing these links solely as a convenience. We specifically prohibit you from sending us any information that you consider to be confidential or proprietary. This sale advertisement is clearly deceptive. I have called your customer service team and they are not in charge of cancelations. If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. Zumba Zin Membership Cancellation A registration cannot be cancelled less than 24 hours before the session begins; therefore, a refund will not be issued once the Licensing Program date has passed. To request cancellation of your ZIN membership, please log in to your ZIN account at zumba.com, click on Contact Zumba Office, select the topic ZIN Membership, then sub-topic Cancel My ZIN Membership and click submit. After I already made a purchase, I called customer service to request for exchange. We have reviewed this case and have received the member request to credit the May 21st Instructor Training Course (ITC) and to also provide a credit for a future ITC. Hello! We also own trademark rights in the following terms: DITCH THE WORKOUT-JOIN THE PARTY, PARTY IN PINK, FITNESS-CONCERT, ZIN and ZES, among other terms and logos. Available to Teach Additional Classes. You acknowledge and agree that Zumba shall have the sole right to determine in its reasonable discretion whether you are engaging in any unauthorized activity and/or violating any term or conditions of these Terms. I'm LUIS OROPEZA, and I live in Chetumal, QROO. Zumba. License to Teach Indefinitely I called and spoke with a representative who received my cancellation request. Atlanta, GA US. Customer Reviews are not used in the calculation of BBB Rating. Playlists imported from iTunes may have greyed out songs for the following reasons: Playlists that contain other forms of media cannot be imported. This is normal for older downloads. Licensed to teach regular Zumba classes. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. 9:00 am - 5:00 pm PDT. and shipping!! registered for a Instructor Training, but I have to cancel. You will not be able to see the BPM of any Apple Music song. Once the song has completed downloading, it will be available on your app. I had tried canceling before the March payment was even made but nobody ever answered the phone. WebHello! "June 29th, 2021 Dear ***************************,----After a careful analysis of your information, we are now able to confirm that we can not provide you a detailed response to your previous and recent statements. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. ZIN Since SYNC Since. How can I rearrange the song order on my playlist? WebZumba. You acknowledge and agree that we have no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by any third party of any Submission. Got questions, don't hesitate to drop me a message! Once you are done rearranging, click DONE on the top right. It can only be played on iTunes. Plus, ZIN gave me the tools and confidence to land instructor jobs. When I became a member of Zumba Fitness LCC in 2018, I had access to music and videos. If you have any questions, remember that we are always happy to help! WebHello! I received an ALERT that said my phone is not powerful enough to score the challenge. WebZumba. Zumba should waive no exchange policies on the purchase from "One Day Sale". When you turn it on, it will start downloading all of the songs on your playlist. Date and Time. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. WebHow do I cancel my Zumba instructor membership? YOUR USE OF THE SITE IS AT YOUR OWN RISK. BBB Business Profiles may not be reproduced for sales or promotional purposes. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ZUMBA FITNESS, LLC EXPRESSLY DISCLAIMS ALL OTHER REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SITE OR CONTENT, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any distribution, publishing or exploitation of the Site, or any Content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior permission of Zumba or the applicable rights holder. Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. There are NO WRONG MOVES. You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. WebRegistrant must be a ZIN Member with an account in good standing at the time of the registration and at the time of the Convention. With I'm Aishwarya Karvir, and I live in Malad West, Mumbai, Maharashtra. I've been a ZIN Member since Oct 2019 and I absolutely love teaching Zumba classes. Submitting a response indicates a willingness to work with customers to make things right. WebCanceling or Freezing ZIN membership. Zumba has no obligation to monitor the Site or the Content and are not responsible for the accuracy or reliability of any of the Content or for any defamatory, offensive, or illegal conduct or statement by any user of the Site. I would like to exchange or refund the product without extra costs. You can call and put it on hold, which costs $9/month. You will have access to the ZIN Volumes and Mega Mixes currently available to you on ZIN Now, as well as future releases. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. The customer can either transfer to another ITC that will be more convenient or not take an ITC and receive a refund for the course. The issue is now resolved and the member will recieve email confirmation of the refund within the next 5 business days. The member will receive an email confirmation within 5-7 business days. You further represent and warrant that your Submissions comply with all applicable laws, rules and regulations, and any third party agreements to which you are subject, including Instagram, Twitter, Facebook, Vine, Pinterest and Googles terms of use. We are under no obligation to display, feature or use any Submission, but may do so at our discretion. Android - You can also access any music that is saved locally on your phone. Zumba has just repeated their Sales policy in their response dated 4/12. The Zumba company makes so many decisions every day in order to provide you the best experience with us and to find the best solutions to your requests, but at the same time we can not share our reasons and why we decide to follow them. We have reviewed this case and we are not able to exchange the item. First time I called two months ago, they told me I had a 6 month contract (that I don't remember being told about when I signed up), so I waited until now to try again. Licenses. -Response from Zumba regarding my request is as follows. On 6/6/2022 I placed an order on the zumba.com website to get some items from the new "Hello Kitty" line of apparel and products. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. I've been a ZIN Member since May 2016 and I absolutely love teaching Zumba classes. ZIN is a must for all instructors! We have reviewed this case and we are not able to add the requested material back to the members account. WebImagine the cast of Knock At The Cabin showing up to your Zumba Class via SYFY https://www.syfy.com//knock-at-the-cab. FED-EX tracking shows items were received by Zumba on 10/28/22. If you believe another user is violating the Terms, you may notify us, and we will work in good faith to resolve such issues. International Association of Better Business Bureaus. Go to the playlist that you want to change around, and click on the 3 dots on the top right of the screen (playlist settings). YOU SHOULD READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS. WebiPhone. Any songs that you select as a Favorite on the ZIN Play App that do not originally come from ZIN Now (i.e.- content from iTunes or your other music devices) will not sync or appear within ZIN Now. WebCancellation Fee Until March 23, 2023: $0.00 Cancellation Fee from March 23 to May 15, 2023: $250.00 Cancellation Fee After May 15, 2023: NO REFUND If you decide to cancel your Convention registration, your fees will be refunded, minus a $250 cancellation fee until May 15, 2022 (11:59 PM EST). NOTHING CONTAINED IN THE SITE IS OR SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. * Location. This allows you to play the video without being interrupted by pause or loading at all times. You can see the version of the app listed there. In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages Zumba intends to send to you are not sent to another person who acquires your former mobile telephone number. We use your ZIN Member Since Date to determine how long you have been a ZIN member and what ZINversary perks will be awarded to you. Come join me, I guarantee you will have a blast! I think my ZINversary and/or ZIN Member Since Date is Incorrect. Sending us any information that you consider to be confidential or proprietary refund! The requested material back to the ZIN Volumes and Mega Mixes currently available to you on ZIN Now as! Ongoing support and tools to help click done on the number of complaints, BBB considers how Frequently and those. Standing, my license to Teach Indefinitely I called customer service to for! While helping others pursue a healthy, happy, active lifestyle as a convenience list! Be issued & ld Search the FAQ for entries containing: no refunds will be on... As I am unable to instruct at the Cabin showing up to your Zumba 1! Click the & ld Search the FAQ for entries containing: no refunds will be available the... Be able to exchange or refund the product without extra costs FAQ > membership Frequently AskedQuestions > my. 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